Returns
We want you to love your purchase. If you are not fully satisfied, you may request a return within 30 days of receiving your order.
To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.
Exchanges
We offer free exchanges for defective or damaged items. If you need to exchange your product for the same item, please contact us at supports@ringtrack.shop.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method within 5–10 business days.
Non-Returnable Items
- Items not in original condition or damaged by misuse
- Gift cards and promotional items
- Personalized or custom products
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or the wrong product was sent.
Contact Us
For all return and refund requests, please contact our support team at:
Email: supports@ringtrack.shop